Cards are sent out by 1st class post usually within a couple of days. If I am unable to despatch your order within 7 days, I will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.
Damaged in Transit Should there be any damage to the delivered goods, details must be noted on any delivery documentation that may come with your order, it will be your responsibility to inform me within 24 hours.
Incorrect Goods It is your responsibility to notify me of any incorrect goods supplied within 2 days of delivery. If the items are not what you ordered, you must not use the item.
Delivery Delays I shall not be responsible where any failure or delay in delivery is due to circumstances beyond my control, including but not limited to Acts of God, fires, strikes, and failure of suppliers or distribution partners. In the event of such delay my obligations under the contract will be suspended for the period of the delay.
Availability of Goods All products are handmade and subject to availability.
Colours
The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.
Prices and Tax
All prices shown include postage and packing.
Confidentiality
Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.
Cancellation of Orders Should you for any reason need to cancel your order prior to its despatch, please contact me by email cancellation@debsdesigns.co.ukor call on 01905 20672 stating your name and order details.
Consumer Rights
None of the above Terms and Conditions affects your statutory consumer rights.
